Another update on case progress

See this first.

I kept trying to call the detective on the number he gave me, with no answer and no voicemail. I ended up calling the phone number detailed in the letter I received from the British Transport Police yesterday. After I gave the crime reference number to the kind man who answered the phone, he told me in an astonished voice, “You’ve come through to the completely wrong department. I mean, it’s not your fault, but there’s nothing we can do for you here.”

He was so nice that my frustration did not turn into fury, but I did tell him who had left me a voicemail, and he then gave me the same number I’d been trying to call for a couple of hours. He gave me another number, for another detective, then told me to hang on while he used another phone to call the right department and try to get someone to talk to me. After a couple of minutes, he came back and said that somebody would call me later today.

It was at this point that I had a little ‘moment’. I said that I thanked him very much for trying to help me, but it had been seven days since I’d filed a crime report and seven days that I’d been waiting for someone to show an interest in the photographic evidence I had taken. I explained that I heard absolutely nothing from the police until the letter that arrived yesterday, which contained the wrong phone number (as he himself had told me), had spent a couple of hours trying to get hold of the right person, and was now being told on a Friday afternoon that someone would call me back “later today”. “I’m sure you believe someone will call me,” I told him, “but the handling of this case has been an absolute shambles, and I do have other things to do besides alternate between chasing and waiting on the British Transport Police.”

The man told me to try ringing the previously unanswered number again, as he thought someone would definitely pick up this time. “If you don’t have any luck, call me back and we’ll take this further,” he said. I called the number. No one answered. I called the other number he’d given me for another detective, and asked, “Is this [detective’s name]?” The man who’d answered had heavily accented English, and didn’t seem to understand who I was asking for. Finally, he did, and told me that no, that detective was on another line, but I was free to call back later.

I do believe the end of my tether was staring me right in the face.

As soon as I hung up my landline, my mobile rang - it was the detective who’d left me the voicemail this morning. “Boy, am I glad to hear from you,” I said (I always lapse into American clichés when I’m in a state). Here’s the deal:

They do have the CCTV footage, both from Baker Street (where I was assaulted and where the verbal abuse of a sexual nature started) and from Piccadilly Circus (where, after continuing the verbal abuse on the train, the two attackers followed me down the platform and kept shouting abuse at me). So, yay.

The reason they didn’t get in touch with me was because I’d already given a statement on the day of the attack. (But the detective to whom the crime has been passed has not even read my statement! Yeesh.) Also, there was no reference to my photo evidence in the crime report passed to this detective. I find that very odd, not to mention maddening.

The crime has now been passed into this detective’s division because it is being classed as a racially motivated assault. Should the attackers be caught and the case go to court, the punishment upon conviction will be much more severe - according to the detective - than if it were not racially motivated. I couldn’t help but express to him just how ridiculous and offensive it is to upgrade or downgrade the serious of attacks based on the assailant’s thoughts or feelings at the time of the assault, and he was not unsympathetic to my feelings. It was wrong - period - for these two to walk up behind me and assault me. It would be no less wrong or serious if I was black like them or male like them. Insert string of expletives here.

On the subject of the photo: I was told that British law states that any photographic evidence would have to be personally collected from me in order to be used in court. The detective asked if I could print out a copy of the photo. I’m getting fed up just recounting this exchange, because it’s so illustrative of how ignorant and stupid these laws are. I was able to explain, finally, how a print out - if useful - would probably best be done on a high quality photo printer. I also explained that I could still send them this photo during our phone conversation if he could just give me an email address. If and when the time comes for it to be used in court as evidence, I will have to burn it to a CD and a police officer will have to come to my house and collect it from me - otherwise, it will not be admissible. The detective seemed to understand how daft this all is, even if he didn’t seem to understand how unnecessary the delay in getting him the photo had been. He finally gave me a colleague’s email address (don’t they all have it?), and I sent the photo.

I was promised that someone would call me next week with a progress update, and the detective apologised profusely for all of the delays and mix-ups. Yeah, I’m sorry too, buddy.

9 Responses to “Another update on case progress”

  1. Don’t let the bureaucracy of law enforcement wear you down. Hang in. It is not unusual for the victim to be forced to do most of the work in matters like this — sad but true.

    But by staying with it, you are doing right by yourself and all of us. Eventually, the police will locate the guys who assualted you. It may not even be related to your assualt, but it will come around. And the information you’ve provided will be used against them and provide the police with a better weapon against them.

    Then there will be a ripple effect. A small one, but one that will benefit us all. As soon as a cheap thug figures out there is a price to pay, and the other thugs see him paying the price, they begin to think twice, and sometimes just move on.

    Its the Giuliani Bratton Kelly “broken glass” approach. Be hard on the petty stuff and take the fun out of it.

    If everyone stayed with it as you are instead of just shrugging things off and “getting on with things.” We’d all be a lot safer.

    Thanks for all your doing. London will benefit as will we all.

  2. Don’t give up… At the least one day this’ll be an amusing anacdote for you.

  3. What you should be doing is asking if they are computerised? Then just get an e-mail address, and attach any one of the hundreds of photos from all over the blogosphere of this big clown, and then ask if that is sufficient?.

    Friend of mine’s wife went missing, and as he had had trouble before, took a computer print-out of her photo down to the local nick. The comment, which came with raised eyebrows was, “Done this sort of thing before, has she?”

    Hope all is well with you!

  4. Jackie, my sympathies, and also, if it’s any consolation, it seems to be the same in the States: To get service out of the police requires a great deal of self-service. It was the case both when my 1960 Rambler got stolen and when my Honda Insight was hit-and-run by a guy in a parking garage. In both cases, my intervention, detective work, and pushiness made the difference. You have put this photo out on the Internet (and I’m among those who linked to it and asked for help). Now, you probably have to ride the police a bit to see resolution on this, which I hope you’ll get.

  5. Jackie, I’ve been following your saga since it showed up on Reddit. You’ve got a lot of people pulling for you and hoping for you. I wish I could wave a magic wand across the whole affair and make it better for you. At least I can offer the following: Don’t let the bastards get you down.

  6. I have to agree with you on the race thing - it’s completely irrelevant and you can’t exactly ‘know’ what these people are thinking can you. What should matter is the crime, and hopefully the CCTV evidence will ensure the criminals are prosecuted accordingly. This is an upside of being one of the most surveilled countries in the world!

  7. This whole sorry affair is making the police look bad. Jackie, you are doing good work here exposing the system for what it is.

  8. At a guess having your assault classed ‘racial’ will mean the cops get to expend more resources trying to solve it. Imo it’s worth reporting crime even if you dont expect it to be solved cos at least it’ll make the crime stats reflect the real world.

  9. Jackie,

    Well done for keeping this going for those of us who didnt just pick the story up via Instapundit and then forget about it. It was a very brave thing you did. Perhaps you didnt anticipate the amount of abuse you’d attract from Lefties who will whine just because the attackers were black, Nazi muppets who will scream triumphantly at the fact that they were black and Muslims with male superiority issues like the guy from Beirut - what a fuckwit! - but still, very very courageous.

    Please continue to keep us posted.

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