Jackie Danicki

Amy Alkon called AT&T customer service (not to sing their praises, believe it or not) and heard this recorded message:

We are experiencing a slight delay due to positive response to ATT products and services.

Two words (no, not those two words): Yeah, right.

If you want to talk to a human being when you call those annoying customer service lines, use this guide (via Lifehacker), which gives details of how to get a person on the phone when you call individual companies.

Hello, Big Business! This is what happens when your customers all have access to a network of millions of other customers. Embrace it and use it to your advantage. Or else…

Filed under: Life