Fisking Adriana

Oh, man. There’s a lamentable piece in PR Week right now about blogging. I must say that the journalist in question, Peter Crush, has actually done a decent job of putting this story together, for the most part. I know smart people who read it and found it useful, and I’m sure others will, too. […]

Adriana is on

I was supposed to spend some quality time with Adriana yesterday, not having seen her since we were working together in New York last week, but unfortunately was (am) still unwell. Well, my loss is your gain, as it looks like she finally got down to some blogging. I am always yelling at her to […]

Yahoo screwing up Flickr, and why the individual still trumps ‘community’ every time

Leave it to Adriana to nail exactly why Flickr’s enforcement of Yahoo ID sign-ins on their very earliest customers is a very big mistake. She also offers this point about ‘community’ online - one that a lot of marketers and self-described social media gurus would do well to understand:
A lot has been written and powerpointed […]

Squirting all over Microsoft

Adriana has the scoop on how Microsoft’s customer-hostile business practices have provoked some Microsoft-hostile parodies - from customers - of the company’s oh-so-cringeworthy attempts to ‘embrace social media’. Forgive the awkward metaphor to come, but based on what I’ve seen over the last four years of what happens when big business try to swim in […]

Vicarious living was never so geeky

I’ve been a Doc Searls fan for a few years now (yes, Jackie-come-lately); despite not agreeing with everything he says, more often than not he hits the nail on the head with what seems like no effort at all. I’ve bought copies of Cluetrain for friends and colleagues, and referred many more people who actually […]

Edelman and what PR doesn’t do

You know, I just don’t know how the PR firm Edelman, in the light of revelations about its latest attempt to scam the blogosphere, can with a straight face talk about how they “get” social media and give an “Edelman University” course on ethics in social media. If you can’t walk the walk, what on […]

What is social media?

I met up with Spannerworks‘ head of social media Antony Mayfield this afternoon. He’s authored an e-book which covers off the basics of social media for those who are trying to get a grip on the fundamentals. “My take on him is that he’s a good, honest guy,” Antoine (who’s met Antony a few times) […]

Stila’s Jeanine Lobell gets touchy with good customers

Dave Winer and Robert Scoble, to name just two notables, have been blogging recently about how there is a lot of money to be made for companies who are willing to listen to what their blogging customers have to say. The way companies tend to work now with bloggers is that, if you’ve got a […]

There’s money in them thar blogs

Dave Winer saw $2.3 million in revenue from his blog last year.
People think blogs are about advertising, and I would agree, but they’re thinking in terms of clicks and eyeballs, and I’m thinking of technology that’s created using the intelligence of community participation.
Hell, you don’t even have to be in the technology business to reap […]

J&J PR bigwigs blogging

If you’re interested in the spot where PR and social media intersect, you could do worse than to check out Calm, Patient, & Good Humored. It’s a blog written by Ray Jordan, Corporate Vice President, Public Affairs and Corporate Communications for Johnson & Johnson, who oversees communications for the 200+ J&J companies from the main […]

Social Media Club London

Tonight was the conversation to get the Social Media Club going in London, which took place at the Covent Garden offices of Fleishman Hillard. Pictures are here.
We had a great turn-out and a genuinely interesting dialogue, with strong viewpoints coming from all corners. (My prediction that every time a conversation is held about social […]

Social Media Club London launch

If you’re in London and into this social media thing, especially from a PR/marketing perspective, please join BrainJams‘ Chris Heuer, me, and PR firm Fleishman Hillard for the launch of the Social Media Club’s London chapter on September 15 - this Friday. Details are on Upcoming. It should be a very productive conversation with some […]

Pierce Mattie PR spamming blogs

Pierce Mattie, thy name is mud.

Forget what you say: What do you *do*?

Sam Sethi on “Why marketing and PR people kill great companies“:
God I have met so many of these so-called PR professional air-heads, who worry more about the font size in their Powerpoint than the quality of the actual content. The next industry that needs to be disintermediated is the PR business followed by the marketing […]