“The best customers leave first”
Posted on October 10th, 2005 by Jackie Danicki
Something about this post from Seth Godin sent a chill down my spine:
For just about any venture, it’s the first customers that pay the rent, and the last ones that make a profit. It’s hard to imagine anyone going back to newspapers, isn’t it?
Seth writes this in response to the news that the Philadelphia Inquirer lost 30 per cent of its subscribers in the last twenty years.
Filed under: Life
